WaterFurnace 5 Series 500R11 Indoor Split Geothermal Heat Pump

The WaterFurnace 5 Series 500R11 indoor-split geothermal heat pump delivers high-efficiency comfort (up to 4.6 COP / 27.8 EER), flexible installation, smart Aurora controls, and zoning options. Available in Canada from West Coast Geothermal, your authorized dealer.

  • Dual Capacity Scroll Compressor — High-efficiency performance with quiet operation
  • Efficiency — Up to 4.6 COP and 27.8 EER :contentReference[oaicite:1]{index=1}
  • R‑454B Low‑GWP Refrigerant — Better for the environment :contentReference[oaicite:2]{index=2}
  • Variable-Speed ECM Blower — Smart airflow when matched with W5B air handler :contentReference[oaicite:3]{index=3}
  • Aurora Advanced Controls — Includes energy monitoring and onboard diagnostics :contentReference[oaicite:4]{index=4}
  • Symphony Smart-Home Compatible — Connects to cloud platform for remote control :contentReference[oaicite:5]{index=5}
  • Flexible Cabinet Configuration — Vertical or horizontal; left/right return :contentReference[oaicite:6]{index=6}
  • Hot-Water Assist Option — Free hot water when configured with internal pump :contentReference[oaicite:7]{index=7}
  • Auxiliary Heat Support — Requires air handler, compatible with dual-fuel setups :contentReference[oaicite:8]{index=8}
  • Zone Control with IntelliZone®2 — Supports up to 4 zones for personalized comfort :contentReference[oaicite:9]{index=9}

Need sizing or replacement guidance? We can help compare options for your property and application.

Specifications, details, and product information

WaterFurnace 5 Series 500R11 Indoor Split Geothermal Heat Pump

The WaterFurnace 5 Series 500R11 is a versatile indoor-split geothermal heat pump offering high-efficiency comfort with dual-capacity options for 2 to 6 ton models. Featuring R‑454B refrigerant, Aurora controls, and optional IntelliZone®2 zoning, it’s ideal for retrofit or whole-home installations. West Coast Geothermal is your authorized Canadian dealer, providing expert sales, installation, and support across British Columbia.

Spec CategoryDetails
Model500R11
Series5 Series
Sizes2–6 Ton (5 sizes)
EfficiencyUp to 4.6 COP / 27.8 EER
RefrigerantR‑454B (Low-GWP)
CompressorHigh‑efficiency dual-capacity scroll
BlowerVariable‑Speed ECM (with W5B air handler)
Cabinet ConfigurationVertical or Horizontal; left/right return
Stages3 Heat* / 2 Cool
ControlsAurora Advanced + Symphony compatible
Air CoilAll‑Aluminum PinnaCoil® (with air handler)
Hot Water GenerationOptional internal-mount pump
Auxiliary HeatYes (with air handler; dual-fuel capable)
Zone ControlIntelliZone®2 (up to 4 zones)
ENERGY STAR® CertifiedYes, all sizes with air handler or A‑coil

*3 Heat / 2 Cool — auxiliary heat where applicable.