WaterFurnace 5 Series 500A11 Geothermal Heat Pump

The WaterFurnace 500A11 is the most efficient two-stage geothermal heat pump on the market—ideal for energy savings, quiet performance, and year-round comfort. Available from West Coast Geothermal, your authorized Canadian dealer.

  • Dual Capacity Scroll UltraTech™ Compressor — Ensures high efficiency and quiet operation with advanced performance
  • Aurora Advanced Controls — Two-way communication, energy monitoring, zoning, and home automation readiness
  • ENERGY STAR® Certified — Delivers up to 30 EER and 5.0 COP for outstanding energy savings
  • Optional IntelliStart® Soft Starter — Reduces start-up amperage by up to 60%
  • Quiet Performance — Double isolation-mounted components and insulated cabinet keep noise levels low
  • R-454B Low GWP Refrigerant — Environmentally friendly with reduced global warming potential
  • Hot Water Generation — Optional hot water assist recycles heat for domestic use
  • Flexible Configurations — Available in vertical, horizontal, and bottom-flow models for versatile installations
  • MERV 11 Air Filtration — Built-in high-efficiency filter for improved indoor air quality
  • Durability & Longevity — Rated for 25+ years of performance, with loop systems lasting over 100 years

Need sizing or replacement guidance? We can help compare options for your property and application.

Specifications, details, and product information

WaterFurnace 5 Series 500A11 Geothermal Heat Pump

Upgrade your home comfort system with the WaterFurnace 5 Series 500A11, the most efficient two-stage geothermal heat pump in the industry. Designed for homeowners who value energy efficiency, quiet performance, and long-term savings, the 500A11 features advanced dual capacity Scroll UltraTech™ compressors, smart Aurora controls, and hot water assist for year-round efficiency.

Ideal for both new homes and retrofits, this ENERGY STAR® rated unit delivers forced air heating, cooling, and hot water—all from one compact, eco-friendly system. With vertical, horizontal, and bottom-flow configurations available, it's engineered to adapt to your unique needs.

West Coast Geothermal is a proud authorized Canadian dealer for WaterFurnace, offering expert installation and service across British Columbia and beyond.

Spec CategoryDetails
Model500A11
Series5 Series
Sizes2 to 6 Ton Dual Capacity (7 sizes)
EfficiencyUp to 30.0 EER / 5.0 COP
RefrigerantR‑454B (Low GWP)
CompressorHigh‑efficiency Dual Capacity Scroll
BlowerVariable Speed ECM
Cabinet ConfigurationVertical (top/bottom), Horizontal (side/end); All left/right return
Stages3 Heat* / 2 Cool
ControlsAurora Advanced Controller with energy monitoring; optional premium controls; onboard diagnostics; Symphony compatible
Air CoilAll‑Aluminum PinnaCoil®
Hot Water GenerationOptional internal mount pump
Auxiliary HeatOptional internal mount on vertical
Zone ControlIntelliZone®2 (up to 4 zones)
ENERGY STAR® CertifiedYes, all sizes