Geothermal Solutions since 2008 · Vancouver, BC

WaterFurnace 5 Series 500RO11 Outdoor Split Geothermal Heat Pump

The WaterFurnace 5 Series 500RO11 outdoor‑split geothermal heat pump delivers high efficiency (27.8 EER/4.6 COP), rugged durability, smart controls, and dual‑fuel flexibility. Available in Canada from West Coast Geothermal, your authorized dealer.

  • High efficiency — Up to 27.8 EER / 4.6 COP for outstanding energy savings :contentReference[oaicite:1]{index=1}
  • Durable outdoor cabinet — Heavy-gauge galvanized steel, powder-coated, fully insulated :contentReference[oaicite:2]{index=2}
  • Dual-capacity Copeland Scroll compressor — Quiet, reliable, and efficient :contentReference[oaicite:3]{index=3}
  • Aurora controls — Base or Advanced controls with diagnostics, energy monitoring, and expandable expansion board :contentReference[oaicite:4]{index=4}
  • Flexible installation — Compatible with W5B air handler or existing fossil-fuel furnace for dual-fuel setups :contentReference[oaicite:5]{index=5}
  • Optional IntelliStart® soft starter — Reduces start-up amperage by up to 60% :contentReference[oaicite:6]{index=6}
  • Symphony smart-home integration — Enables remote monitoring, alerts, and control :contentReference[oaicite:7]{index=7}
  • Easily serviceable — Removable panels, LED fault lights, AID tool interface :contentReference[oaicite:8]{index=8}
  • Low-GWP refrigerant — Environmentally responsible option available :contentReference[oaicite:9]{index=9}
  • Cold climate ready — Designed to switch to fossil fuel backup during extreme cold :contentReference[oaicite:10]{index=10}

Need sizing or replacement guidance? We can help compare options for your property and application.

Specifications, details, and product information

WaterFurnace 5 Series 500RO11 Outdoor Split Geothermal Heat Pump

The WaterFurnace 5 Series 500RO11 is a versatile outdoor-split geothermal heat pump delivering efficient performance (up to 27.8 EER / 4.6 COP) in a compact, durable cabinet. Designed to connect seamlessly with W5B air handlers or fossil fuel furnaces for dual-fuel applications, it offers reliable heating, cooling, and optional hot‑water assist. West Coast Geothermal is your authorized Canadian dealer, providing expert installation and service across British Columbia and Canada.

Spec CategoryDetails
Model500RO11
Series5 Series
Sizes2–6 Ton (dual capacity)
EfficiencyUp to 27.8 EER / 4.6 COP
RefrigerantStandard R-410A, low‑GWP optional
CompressorDual‑capacity Copeland Scroll UltraTech™
Cabinet ConfigurationOutdoor split—heavy‑gauge steel, insulated
ControlsAurora Base or Advanced with diagnostics & energy monitoring
Soft StarterOptional IntelliStart® Factory installed
Smart IntegrationSymphony smart-home platform compatible
Dual Fuel ReadyCompatible with furnace or W5B air handler
Hot Water AssistOptional internal pump with air handler
Service FeaturesRemovable panels, LED indicators, AID tool support
ENERGY STAR® CertifiedYes (with compatible air handler or coil)

*Auxiliary heat available when used with air handler or fossil fuel backup.