WaterFurnace 5 Series 500R11 Indoor Split Geothermal Heat Pump

Brochure

The WaterFurnace 5 Series 500R11 indoor-split geothermal heat pump delivers high-efficiency comfort (up to 4.6 COP / 27.8 EER), flexible installation, smart Aurora controls, and zoning options. Available in Canada from West Coast Geothermal, your authorized dealer.

  • Dual Capacity Scroll Compressor — High-efficiency performance with quiet operation
  • Efficiency — Up to 4.6 COP and 27.8 EER :contentReference[oaicite:1]{index=1}
  • R‑454B Low‑GWP Refrigerant — Better for the environment :contentReference[oaicite:2]{index=2}
  • Variable-Speed ECM Blower — Smart airflow when matched with W5B air handler :contentReference[oaicite:3]{index=3}
  • Aurora Advanced Controls — Includes energy monitoring and onboard diagnostics :contentReference[oaicite:4]{index=4}
  • Symphony Smart-Home Compatible — Connects to cloud platform for remote control :contentReference[oaicite:5]{index=5}
  • Flexible Cabinet Configuration — Vertical or horizontal; left/right return :contentReference[oaicite:6]{index=6}
  • Hot-Water Assist Option — Free hot water when configured with internal pump :contentReference[oaicite:7]{index=7}
  • Auxiliary Heat Support — Requires air handler, compatible with dual-fuel setups :contentReference[oaicite:8]{index=8}
  • Zone Control with IntelliZone®2 — Supports up to 4 zones for personalized comfort :contentReference[oaicite:9]{index=9}

Description

The WaterFurnace 5 Series 500R11 is a versatile indoor-split geothermal heat pump offering high-efficiency comfort with dual-capacity options for 2 to 6 ton models. Featuring R‑454B refrigerant, Aurora controls, and optional IntelliZone®2 zoning, it’s ideal for retrofit or whole-home installations. West Coast Geothermal is your authorized Canadian dealer, providing expert sales, installation, and support across British Columbia.

Spec Category Details
Model 500R11
Series 5 Series
Sizes 2–6 Ton (5 sizes)
Efficiency Up to 4.6 COP / 27.8 EER
Refrigerant R‑454B (Low-GWP)
Compressor High‑efficiency dual-capacity scroll
Blower Variable‑Speed ECM (with W5B air handler)
Cabinet Configuration Vertical or Horizontal; left/right return
Stages 3 Heat* / 2 Cool
Controls Aurora Advanced + Symphony compatible
Air Coil All‑Aluminum PinnaCoil® (with air handler)
Hot Water Generation Optional internal-mount pump
Auxiliary Heat Yes (with air handler; dual-fuel capable)
Zone Control IntelliZone®2 (up to 4 zones)
ENERGY STAR® Certified Yes, all sizes with air handler or A‑coil

*3 Heat / 2 Cool — auxiliary heat where applicable.